Behavioural Management and Emotional Intelligence


Behavioural Management and Emotional Intelligence
Location: Dubai, UAE
AED 21,860
Course Duration: 5 Days
Category: Management, Leadership, Business


Would you like to be a more fulfilled person and a more impactful leader? In this highly interactive management training course, you will gain insights into the art and science of managing yourself and reading and managing others. You will learn the latest scientific breakthroughs on the science of managing your emotions. Leaders who can touch the hearts of their employees will help their organizations achieve the required goals and become more productive managers.

This AZTech training course will feature:

  • Insights into emotional intelligence
  • Importance of behavioral management
  • Handling conflicts
  • Key leadership skills for workplace success
  • Managing pressure in the workplace


Day One: Learning a Different %u201CSmarts%u201D
  • IQ and EQ defined
  • Intrapersonal and Interpersonal skills
  • Emotional Intelligence in the workplace
  • Your personality style
  • Understanding and validating emotions in others
  • Emotional intelligence for behavioral management


Day Two: Behavioral Management for Workplace Success
  • Getting organized for peak performance
  • The power of behavioral change
  • How to change our perspective
  • Setting goals for behavioral management
  • Stopping procrastination
  • Workload analysis for time management


Day Three: Communication for Conflict Resolution
  • Understanding conflict
  • To talk or not to talk
  • Preventing conflict problems
  • Core reasons for conflicts
  • Assertive anger for handling conflicts
  • How to de-stress during conflict


Day Four: Self-esteem for Achieving Success
  • Stages of human development
  • Self-esteem definition
  • Building confidence in others
  • How to create positive impressions
  • Increasing your self-esteem
  • Controlling your thoughts


Day Five: Managing Pressure with Emotional Intelligence
  • Causes of workplace pressure
  • Identifying pressure points
  • How to recognize others%u2019 emotions
  • Coping with stress
  • Expressing yourself while under pressure
  • Developing a personal action plan


By the end of this AZTech training course, participants will be able to:

  • Identify techniques for dealing with difficult people
  • Demonstrate the ability to understand human behaviour relating to work and applies psychological principles to organizations and individuals in their places of work
  • Understand the importance of using Emotional Intelligence while dealing with managers/employees
  • Communicate company decisions and policies effectively despite personal opinions and thoughts
  • Identify effective methods for dealing with difficult behaviors demonstrated by employees


To register, please contact us at 04-4275400 or send us an email at

Course Fee: USD 5950

Dates & Venues

31 May - 04 Jun 2020, Dubai - UAE

28 Sep - 02 Oct 2020, Istanbul - Turkey

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